Phone calls may be recorded and sent to a predefined email address as an attachment after the termination of each call Call Queue - feature for the businesses to manage large call volumes Full IVR facilities, with calls being transferred directly to extensions or voicemail as required Message recording and playback, including file uploading and text-to-speech facilities Blacklists for blocking unwanted callers Route incoming calls to specific locations depending on the time of and day Voicemail messages being sent to selected email addresses Incoming calls from one or more local numbers