Text-to-Speech and Audio Playback

Create a more professional caller experience with custom audio playback and text-to-speech messages. Play greetings, announcements, music on hold, queue messages, or important call instructions directly inside your call flow.

Use Your Own Audio Files

Upload and play audio files in popular formats including .mp3, .wav, .flac, and .ogg. These files can be used for calls in queue, calls on hold, voice menus, announcements, and other parts of your phone system.

Create Voice Messages with Text-to-Speech

The advanced text-to-speech feature allows you to enter written text and automatically convert it into spoken audio. This makes it easy to create professional voice messages without recording audio manually.

Text-to-speech can be useful for:

  • Welcome greetings
  • Business hours messages
  • Queue announcements
  • IVR menu instructions
  • Call status messages
  • Multilingual caller messages

Improve Every Caller Interaction

Clear audio messages help callers understand what is happening, where they are in the call flow, and what to expect next. With audio playback and text-to-speech, your business can sound more professional and provide a smoother caller experience.

 

 

 

User guide for Playback